Welcome Home

Access & Scheduling
All moves must use the freight elevator and enter through the loading bay. Please notify the Association in advance of your move date and time so access can be coordinated and a parking space reserved, if needed.

Loading Bay Guidelines
The loading bay is located between the garage and Alumni Hall. Do not block access to the compactor room, which must remain available for waste collection and service access.

Important
Furniture and mattresses may not be left in the loading bay. Items left in this area create a fire hazard and cannot be removed by trash services.

Chilled Water (A/C)
SubmeterOne
(225) 769-3403

Water Service
East Baton Rouge Water Company
(225) 925-2011

Internet & Cable
Cox Communications

Electric Service
Entergy

Access Note: If a technician requires entry to a secured utilities room, please contact Security at (225) 615-7979 to coordinate access.

The Lofts uses a centralized chilled-water A/C system. Each unit has its own air handler connected to a central plant.

Thermostats also serve as chilled-water usage meters, allowing costs to be billed fairly based on actual use. Because of this dual function, thermostats may not be replaced or modified.

When a unit transfers ownership, the Association notifies SubmeterOne to stop billing the previous owner. 

Living in a mixed-use community like Perkins Rowe means insurance requirements can evolve over time. Recently, individual residential units were removed from the Perkins Rowe Master Property Policy.

Previously, owners were only required to carry a policy with $50,000 in dwelling coverage, which aligned with the master policy deductible. Going forward, each owner is responsible for maintaining full replacement coverage for their individual unit, consistent with standard mortgage requirements.

For owners without a mortgage, the Association requires minimum dwelling coverage of:

• $75,000 for one-bedroom units
• $150,000 for two-bedroom units

This approach better protects your investment and reflects current construction and replacement costs.

Requiring individual coverage also brings greater clarity and predictability for owners. In the past, deductible changes at the Master POA level could shift requirements year to year. With individual coverage, you’ll know exactly what is required annually—independent of master policy adjustments.

This structure aligns the Lofts with best practices for high-quality condominium communities while ensuring consistent protection for all owners.

The pool is located on the 2nd floor and may be accessed from two locations:

• Behind the freight elevator
• Near Unit 228, past the stairwell

Bathrooms are located just outside the fenced pool area, behind the BBQ grills.

A fire exit from the pool area leads to the front of Barnes & Noble and is exit-only.

Submit pool rules acknowledgement before use.

Elevator 1 – Main Lobby
Access to all residential floors, the mailroom, and the garage.

Elevator 2 – Residential
Serves residential floors and the garage only. No lobby access. Located next to the freight elevator.

Elevator 3 – Freight
Used for moves and trash access. Serves the trash compactor only. No lobby or garage access.

Garage & Compactor Access
Tap your access card or remote at the reader, then press the call button.

In Case of Emergency
Remain calm. Press the emergency button and/or contact Security at (225) 615-7979.
If needed, call 911 and provide the address: 7707 Bluebonnet Blvd.

Mailbox Keys
Mailbox keys are provided at move-in or closing. For additional keys or lock changes, visit the Post Office across Perkins Road with your lease or deed.

Package Delivery
Use your full mailing address for all deliveries. Packages are received and held by Security, who will notify you upon arrival. Please do not allow delivery personnel into the building—direct them to Security instead.

Large or freight deliveries must be scheduled in advance and delivered using the freight elevator.

Security Office Location
The Security Office is located in the main public garage, across from Fresh Market. Look for the blue door on the left.

The Lofts uses TownSq for secure, electronic assessment payments. New owners will receive a welcome email with login details and their account number within approximately 7 days of closing, once ownership information is confirmed. Please check your spam or junk folder if the email is not immediately visible.

How it works:

• Visitors find your name, call from the box, and your phone rings. Press 9 to unlock the front door.
• You have 15 seconds to respond.

Setup & Management:

• Callbox setup is completed after closing.
• Only 2 names per unit allowed Residents only

Pro Tips:

• Save the callbox number in your phone to avoid spam filters.
• Never let in unknown visitors or delivery personnel — direct them to Security.

Architectural Review ensures that all interior improvements are consistent with the building’s design standards, protect shared structural and mechanical systems, and preserve the comfort and privacy of neighboring residences. This process also verifies the use of licensed, insured professionals—safeguarding your investment and maintaining the long-term integrity of the community.

Access devices are issued at closing. Replacements are owner-authorized and billed; lost devices must be deactivated first. Faulty devices are exchanged at no cost

 Weekday housekeeping is provided for common areas. Weekend clean-up is the responsibility of residents. Common area issues should be reported via TownSq.

From time to time, owners notice a water-related charge appear on their Lofts (HOA) account and understandably have questions. Here’s how and why this occurs.

Why the Association becomes involved:

When The Lofts was constructed, individual water shut-off valves were installed inside each residence. As a result, East Baton Rouge Parish Water Company (EBRPWC) cannot shut off water service to a single unit for nonpayment.

If a homeowner’s EBRPWC water bill becomes past due:

• EBRPWC cannot disconnect service to one residence
• The unpaid balance is transferred to the Lofts master water account
• The Association pays the balance to protect uninterrupted water service for the entire building

Because EBRPWC cannot discuss individual accounts with the Association, the HOA pays the bill first and then charges the responsible owner’s Lofts account.

What You May See on Your Accounts

• Your EBRPWC account may show a $0 balance, even though the bill was not paid directly by you
• This can give the impression that the bill was resolved, when in fact it was paid by the Association
• Your TownSq (Lofts) account will reflect:
  
  • The water charge transferred to the Association
  • Any fines assessed by EBRPWC

Important: Do Not Pay EBRPWC after the Charge is Transferred

Once a past-due balance is moved to the Lofts master account:

• Any payment sent to EBRPWC is applied as a credit to your EBRPWC account
• EBRPWC does not reimburse the Association
• This can result in double payment unless corrected

If You Believe You Already Paid

If you think a payment was made before the transfer:

1. Gather proof of payment (bank record, receipt, or confirmation)
2. Contact EBRPWC directly to confirm how the payment was applied
3. If EBRPWC issues a credit back to the Association, your Lofts account will be adjusted accordingly

Policy for Leased Units

To avoid billing confusion:

• All leased units must keep the water account in the homeowner’s name
• EBRPWC does not share tenant account information with landlords or the Association
• The Association does not discuss homeowner accounts with tenants

This policy ensures homeowners retain visibility and control over their water billing obligations.

The Bottom Line

This process exists to protect uninterrupted water service for the entire community. Promptly maintaining your individual EBRPWC account prevents transfers, fines, and unnecessary confusion.